linc
New Member
Posts: 2
Joined: Aug 24, 2012 2:46:01 GMT -8
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Post by linc on Aug 24, 2012 2:54:17 GMT -8
Been trying since yesterday to publish novel. When I choose "category" (fiction) it just sits there and spins. Published on Kindle with no problem. What is the problem and how do I or somebody fix it?
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anita
Full Member
Posts: 134
Joined: Jun 6, 2012 8:57:42 GMT -8
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Post by anita on Aug 24, 2012 3:59:04 GMT -8
Hi, Linc!
Welcome to the forum!
I just tested the publishing page and found the same issue regardless of the category that is chosen. At the top of every Smashwords page is a link that reads:
Comments/Questions/Customer Support? Click Here!
If you click on it you can send a message to let Smashwords know that there is a problem. I would do it for you, but I'm thinking that they will notify you once it is repaired.
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ahpellett
Full Member
Read "Sleeping in Snow with Bears"
Posts: 117
Joined: Mar 28, 2012 14:04:26 GMT -8
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Post by ahpellett on Aug 24, 2012 7:54:29 GMT -8
Perhaps it is unrelated, but I've found for the past two days (and still as of this hour) the SW server to be very slow just to page through the online store. I imagine uploads and processing require more computer power than does simple page serving. Elves in the gears, I guess.
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anita
Full Member
Posts: 134
Joined: Jun 6, 2012 8:57:42 GMT -8
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Post by anita on Aug 24, 2012 13:15:00 GMT -8
If not elves, then perhaps gremlins!
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