ahpellett
Full Member
Read "Sleeping in Snow with Bears"
Posts: 117
Joined: Mar 28, 2012 14:04:26 GMT -8
|
Post by ahpellett on Jan 17, 2013 8:52:55 GMT -8
Subject says it all.  My stats have disappeared. I noticed the problem a few days ago. Sales and Payment Report is ok. Please check your stats and let me know if you have this issue. I'd like to know so I can word my problem to support properly. Thanks in advance to everyone who participates. |
|
martyn
New Member
Posts: 9
Joined: Dec 2, 2012 13:47:25 GMT -8
|
Post by martyn on Jan 17, 2013 14:08:15 GMT -8
Hi
I have the same problem. I noticed my stats had disappeared last night. Sales and Payment information is still there.
I emailed Smashwords earlier today and had a reply this afternoon (local UK time) telling me that the tech team are aware of the situation and are working on it.
I know of another writer local to me also on Smashwords who is having the same trouble.
|
|
|
|
Post by Ted on Jan 17, 2013 20:26:53 GMT -8
I just checked my stats. Everything is fine.
|
|
ahpellett
Full Member
Read "Sleeping in Snow with Bears"
Posts: 117
Joined: Mar 28, 2012 14:04:26 GMT -8
|
Post by ahpellett on Jan 18, 2013 8:32:30 GMT -8
As of about 9pm last evening (Jan 17th), my stats are showing up again. Phew! I hope everyone else's are back up too.
My thanks to those of you who checked into this.
|
|
