Barnes and Noble No Image Available

[rkipper]

I published successfully on SW and book was placed in premium catalog. The book has since shipped to Kobo without issue. It shipped to B&N (not sure what day), but no cover is available and no details on the book. You can see it located at this URL, www.barnesandnoble.com/w/vegetable-medleys-for-parrots-jane-kelley/1113744731?ean=2940045039505

Does anyone know if it takes time for B&N to get all the info on the book from SW? Is this normal for your book to ship without full details and cover? Any Thoughts?

Thank you
Rkipper

[Nathaniel Phillips]

Everything should arrive at B&N in a single "package" - the book, the cover art, the description, etc. Email SW support the link to your book and ask them to resend to B&N.

[rkipper]

I will do just that, thank you. I will try to get back here and let everyone know the outcome as I am sure it may be of help to others in the future.

[rkipper]

I received a reply from SW. They said B&N had been affected by Hurricane Sandy and it should show up shortly. It showed up a few days later, a little at a time. The description showed up first, then the cover. Wanted to post in case anyone else was experiencing same issue.