burgerquist
New Member
Posts: 9
Joined: Sept 21, 2012 11:47:51 GMT -8
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Post by burgerquist on Oct 2, 2012 13:51:23 GMT -8
That pretty much sums it up. My book was shipped to both Kobo and B&N and failed to appear on their sites for about a week each. After that time period, I checked the channel manager and saw that now instead of listing as shipped, the book was listed as "will be shipped" for those two retailers. I e-mailed the SW support, but they haven't gotten back to me in the past with some issues. Has anyone else had this shipped/will be shipped problem? Thanks.
- Mike
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Post by Nathaniel Phillips on Oct 2, 2012 16:19:33 GMT -8
Did you make any changes in the meantime? For example, if you change the price of a book or change the description or upload a new version, the status will change from shipped to will ship.
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burgerquist
New Member
Posts: 9
Joined: Sept 21, 2012 11:47:51 GMT -8
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Post by burgerquist on Oct 2, 2012 17:31:15 GMT -8
Nope, I didn't make any changes that would cause an issue. I may have messed around with the price a bit when I was having issues with Kobo, but it didn't re-ship after that. Support actually got back to me and told me that Kobo and B&N have been having ingestion issues lately and everything should be worked out by the end of the week. So that's good.
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aristotle
Junior Member
Posts: 38
Joined: Mar 28, 2012 17:11:38 GMT -8
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Post by aristotle on Oct 2, 2012 23:47:09 GMT -8
Yep, the same thing happened to me. Shown as shipped to Kobo and then a few days later this was changed to will ship. Coming up to 2 months now and still not listed at Kobo (but to be fair there were some changes in the early days).
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