myl12
New Member
Posts: 2
Joined: Jul 11, 2012 14:04:37 GMT -8
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Post by myl12 on Jul 11, 2012 14:17:02 GMT -8
Hello,
I was approved from Premium, but then I noticed errors and I had to update a revision. The revision was approved that same day and as far as I can tell, was shipped to Apple and B&N the very next day. However, the changes are not yet available for said retailers. The original book is still available. Every day, multiple times a day I download a free sample from the stores and nothing has changed. I have read to contact the retailers themselves, but then I have seen where it states to NOT contact the retailers, so I don't know what to do. Advice/help appreciated! Thanks!
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Post by Ted on Jul 11, 2012 14:36:49 GMT -8
Check your Channel Manager for information. B&N is shipped updates every Thursday or Friday. Apple updates are sent daily.
If Channel Manager shows your work should have been updated at B&N and Apple, then contact Support at Smashwords and provide links to your work for Apple and B&N, and Title of your work so they can inform those retailers.
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myl12
New Member
Posts: 2
Joined: Jul 11, 2012 14:04:37 GMT -8
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Post by myl12 on Jul 11, 2012 14:55:21 GMT -8
Thanks Ted!
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