"Requires modification" unresolvable

[germanodalcielo]

Hi guys, I am Italian, my name is Germano and for the past 5 days I have been dealing with an issue I can't figure out how to resolve. 




If I click on "requires modification", the system makes me still land on the same very page, where it says my book is being fast-tracked since it has already been "Premium" until 5 days ago, when I only modify sample and pricing (!).
Can you help me or suggest me waht to do, besides writing to the customer service? (not that quick or efficient, by the way...)
Please note that I only lower the pricing and the sampling, I swear I didn't intervene on the .doc file!
Thanks a lot

Thanks and sorry for my poor English :-(

[Ted]

Any changes to a book places it back in review. An author may change cover or wording in Description which makes it unacceptable to some or all Premium retailers.

Take a moment and review information on the FAQ link on your Dashboard. In the FAQ there is this: "My book was previously accepted to the Premium Catalog, and then I made a change and it's asking me to resubmit it for consideration. Why?
For any change to your book other than price, your book must be manually reviewed again before the new changes will ship to our retail partners.This is to ensure the changed book and its associated metadata still meet the requirements of the Premium Catalog. During the time that your book's status reads, "Pending Review," the previously approved version will continue to ship."

It's good that you posted here before contacting Smashwords. Every author should read or re-read the FAQ's and other supporting documentation on Smashwords before submitting a Support request to Smashwords.

I don't see why changing Sampling would cause book to be reviewed again, but perhaps it makes sense to Smashwords.

[germanodalcielo]

thanks for your help

[germanodalcielo]

everything is ok now, I am Premium again. Thanks for your advice,
Greetings from Italy