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Post by djmills on Dec 20, 2019 12:26:08 GMT -8
Amazon is a "pain in the butt". As I just got another payment for a sale, I know Amazon are still selling my ebooks long after I ordered them to remove the books. I checked the Au site and the ebook pages have been removed, but the print book pages are still there with the text "Currently unavailable." on the pages. Guess I have to wait for their response to my last email, and tell them again to sort out their business practices.
Now off to check if my ebooks are still displayed on all the other Amazon country sites.
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Post by garyweston on Dec 20, 2019 14:28:46 GMT -8
Yeah. Really annoying when somebody goes selling your books for you. I feel for your pain
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Post by djmills on Dec 21, 2019 12:45:17 GMT -8
Yes, we have learnt these steps over the years. I like to keep up to date on email marketing, so I am on David Gaughran's email list. He is talking about email lists now. Here is the link to David's latest email talking about email lists: preview.mailerlite.com/b3z3u6/1315912060269238111/i5b2/There is a link to last week's email on the page. Best of all there is a link at the bottom for a free January Intro email course by Tammi Labrecque. Only 5 emails over 10 days, so a quick read. We could all know this, but handy refresher, if like me, you forget simple steps to keep your readers on your email lists. Now I have to go and write a December newsletter to my list. :-)
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chelsfield
SWF Writers
Posts: 700
Joined: Mar 28, 2012 3:07:24 GMT -8
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Post by chelsfield on Dec 22, 2019 1:12:56 GMT -8
Good guides, these sites, but I still worry that there is nothing on handling and protecting the personal data (ex. email addresses). Whether you are storing or using yourself or more importantly if you are handing over to third parties, you need to explain uses and get permissions.
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Post by djmills on Dec 22, 2019 2:07:16 GMT -8
Good guides, these sites, but I still worry that there is nothing on handling and protecting the personal data (ex. email addresses). Whether you are storing or using yourself or more importantly if you are handing over to third parties, you need to explain uses and get permissions. You have to read the TOS for each email service. Make sure that they do double opt in and every email must have an unsubscribe link at the bottom of the email. You must check that the email service does remove the emails if unsubscribed. That is the reason I, and a lot of other people, moved off Mailchimp to Mailerlite (which does delete the email info if someone unsubscribes). Mailchimp stopped removing the email details when someone unsubscribed. They advised in their TOS that they were keeping the unsubscribed emails and were going to market to them directly from Mailchimp. That is against the law in quite a few countries. So, even though we advise we would not sell or give away the details of each person who subscribed, we had no control over what Mailchimp was planning to do. If I keep my mail list in my mail provider, I can't stop someone hacking into my computer, or the mail provider computer. But using a good email service which states it will delete the unsubscribes is better than one that states it will not delete the data. :-)
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liviangrey
Junior Member
Posts: 33
Joined: May 17, 2016 18:06:21 GMT -8
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Post by liviangrey on Dec 23, 2019 4:12:45 GMT -8
I think you can spend more time poring over TOCs than our own work! I didn't realise Mailchimp had gone down that route that's extremely disappointing they're not purging emails on unsubscribing, very untrustworthy practice considering what they expect from users. I only used them since I'd been listening to podcasts and they were always promoted during Serial so I just went straight there and didn't do any research since I needed a quick mailing list set up.
As far as I know, Amazon won't remove paperback listings because of third party sellers, (however I don't have any other buyer options on mine so it's just completely unavailable) one of the most annoying aspects of going with Zon. My ebooks have been taken down but I had to issue a personal takedown notice against a previous publisher, so sadly their listings for my paperbacks are stuck on the US store for all time. Annoyingly also, my older paperbacks all went to the AU store without question, (after the tariff nonsense which led to them all being removed)but my newer ones need expanded distribution. I was told they should show up in 45 days unless the store doesn't offer them, so since it's well past that time it's evident the AU store will not list them unless I enroll specifically for exp. distribution, which basically means you can get them from the Book Depository (hilariously enough owned by Amazon) AU KDP users have probably been the most hard done by since the Sydney warehouse opened - losing author copy shipments, having to increase prices to get on the AU store etc.
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chelsfield
SWF Writers
Posts: 700
Joined: Mar 28, 2012 3:07:24 GMT -8
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Post by chelsfield on Dec 23, 2019 6:19:47 GMT -8
I think it's down to treating whatever personal details our readers choose to provide with responsibility, regardless of laws. To say we are not responsible for what the third parties we have chosen to deal with do is a bit of a cop out, so I applaud you djmills for going with another company because they treated details with more care. You will have to forgive me, as I am extra sensitive about this stuff as the research projects I am involved with must go through ethical scrutiny...
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Post by garyweston on Dec 23, 2019 10:07:08 GMT -8
Yeah. Sort of just goes over my head, that stuff. I just write things. I suppose I'm just lazy. But so far on D2D, sales have been dire this month. On a par with my karaoke singing. I'm still being read, but mostly folk grabbing me by the freebies. Last Flight for Craggy, Ghosts of Nyzon 5, Drifta's Quest. etc. But one somebody dusted off out of my vault of dormant paid books with, "a little bit scary" a bunch of horror stories. I'm already booking my luxury cruise on the proceeds.
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chelsfield
SWF Writers
Posts: 700
Joined: Mar 28, 2012 3:07:24 GMT -8
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Post by chelsfield on Dec 24, 2019 1:01:05 GMT -8
Is it just one of those weird coincidences that I have received an 'updated privacy note' message from Proboards?
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Post by garyweston on Dec 24, 2019 1:13:07 GMT -8
I got one too, so I guess we all did.
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Post by djmills on Dec 24, 2019 11:52:44 GMT -8
Yes, me too. Haven't read the updated TOS yet. :-)
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Post by djmills on Dec 24, 2019 12:21:43 GMT -8
OK. Just read TOS. What is important is they are advising us that they are now selling our details to third parties.
" 6. Do we sell your information to others? Yes. Please take notice that your information may be sold to a Third Party. ProBoards has partnered with third-party Effyis, Inc. dba: BoardReader.com, a search engine that specializes in the indexing of public forum content. ProBoards allows BoardReader.com to index the public forums on the Website in exchange for a fee. The categories of information that may be indexed by BoardReader.com are:
Content you make public RIGHT TO OPT-OUT OF SALE OF PERSONAL INFORMATION You have the right, at any time, to direct ProBoards not to sell your information. You may do so by filling out the Do Not Sell My Personal Information form on the Website or emailing us at privacy@proboards.com. "
If you want to opt out of your details being sold, click the TOS link (https://www.proboards.com/privacy) then click item 6. Read and click the "Do Not Sell My Personal Information" link and just click the new page button. :-)
If you don't opt out, you could get personalised advertisements via web cookies, your data sold to third parties, etc. It is easy to opt out. Just click the button on the link page. :-)
Also note, if your have "Do Not Track" set on your web browser, Proboards is ignoring and tracking everything, keystrokes, site visited, etc. I assume it is via cookies.
Side Note: As Proboards is selling our Proboards public data (these comments, etc) to "Effyis, Inc. dba: BoardReader.com, a search engine that specializes in the indexing of public forum content." I was thinking this could be a way to market our latest published books. I guess I would have to talk about my books using keywords in a dedicated subject topic and leave BoardReader.com to run their search engine to pick up the keywords on my book. I will think about it, because I am not sure if I would have to put in a link to my Smashwords author page next to the links. :-)
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Ria Stone
SWF Writers
Posts: 1,055
Joined: Oct 30, 2013 14:12:26 GMT -8
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Post by Ria Stone on Dec 25, 2019 8:35:30 GMT -8
OK. Just read TOS. What is important is they are advising us that they are now selling our details to third parties. " 6. Do we sell your information to others? Yes. Please take notice that your information may be sold to a Third Party. ProBoards has partnered with third-party Effyis, Inc. dba: BoardReader.com, a search engine that specializes in the indexing of public forum content. ProBoards allows BoardReader.com to index the public forums on the Website in exchange for a fee. The categories of information that may be indexed by BoardReader.com are: Content you make public RIGHT TO OPT-OUT OF SALE OF PERSONAL INFORMATION You have the right, at any time, to direct ProBoards not to sell your information. You may do so by filling out the Do Not Sell My Personal Information form on the Website or emailing us at privacy@proboards.com. " If you want to opt out of your details being sold, click the TOS link (https://www.proboards.com/privacy) then click item 6. Read and click the "Do Not Sell My Personal Information" link and just click the new page button. :-) If you don't opt out, you could get personalised advertisements via web cookies, your data sold to third parties, etc. It is easy to opt out. Just click the button on the link page. :-) Also note, if your have "Do Not Track" set on your web browser, Proboards is ignoring and tracking everything, keystrokes, site visited, etc. I assume it is via cookies. Side Note: As Proboards is selling our Proboards public data (these comments, etc) to "Effyis, Inc. dba: BoardReader.com, a search engine that specializes in the indexing of public forum content." I was thinking this could be a way to market our latest published books. I guess I would have to talk about my books using keywords in a dedicated subject topic and leave BoardReader.com to run their search engine to pick up the keywords on my book. I will think about it, because I am not sure if I would have to put in a link to my Smashwords author page next to the links. :-) DJ, can you create a new thread re: ProBoards OptOut info?
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chelsfield
SWF Writers
Posts: 700
Joined: Mar 28, 2012 3:07:24 GMT -8
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Post by chelsfield on Dec 26, 2019 2:29:16 GMT -8
OK. Just read TOS. What is important is they are advising us that they are now selling our details to third parties. " 6. Do we sell your information to others? Yes. Please take notice that your information may be sold to a Third Party. ProBoards has partnered with third-party Effyis, Inc. dba: BoardReader.com, a search engine that specializes in the indexing of public forum content. ProBoards allows BoardReader.com to index the public forums on the Website in exchange for a fee. The categories of information that may be indexed by BoardReader.com are: Content you make public RIGHT TO OPT-OUT OF SALE OF PERSONAL INFORMATION You have the right, at any time, to direct ProBoards not to sell your information. You may do so by filling out the Do Not Sell My Personal Information form on the Website or emailing us at privacy@proboards.com. " If you want to opt out of your details being sold, click the TOS link (https://www.proboards.com/privacy) then click item 6. Read and click the "Do Not Sell My Personal Information" link and just click the new page button. :-) If you don't opt out, you could get personalised advertisements via web cookies, your data sold to third parties, etc. It is easy to opt out. Just click the button on the link page. :-) Also note, if your have "Do Not Track" set on your web browser, Proboards is ignoring and tracking everything, keystrokes, site visited, etc. I assume it is via cookies. Side Note: As Proboards is selling our Proboards public data (these comments, etc) to "Effyis, Inc. dba: BoardReader.com, a search engine that specializes in the indexing of public forum content." I was thinking this could be a way to market our latest published books. I guess I would have to talk about my books using keywords in a dedicated subject topic and leave BoardReader.com to run their search engine to pick up the keywords on my book. I will think about it, because I am not sure if I would have to put in a link to my Smashwords author page next to the links. :-) Thanks for this dj. I had assumed that they were doing this all along, especially if they are a free service (are they?). Of course, there are no free services... And I like your thinking: play them at their own game by getting in some free publicity!
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chelsfield
SWF Writers
Posts: 700
Joined: Mar 28, 2012 3:07:24 GMT -8
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Post by chelsfield on Dec 26, 2019 2:32:34 GMT -8
DJ, can you create a new thread re: ProBoards OptOut info? Good suggestion, Ria
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